We at MUTTNAKED provide a high-quality service and want to create the best experience for everyone.
Here are the policies you should be aware of when scheduling your MUTT for a grooming session with us:

  • A $20 NON-REFUNDABLE deposit is required to book an appointment.

    Upon booking, if your deposit is not sent within a few hours your slot will be given to the next customer.

  • Deposit can only be used to reschedule an appointment ONCE. You must reschedule 24 hours prior to your appointment.

  • Appointments MUST be confirmed a day in advance.

  • Appointments will be CANCELLED and LOSS of deposit if there is no response.

  • Any sign of FLEAS on your MUTT will result in an AUTOMATIC $20 FLEA DIP . If TICKS are found, your MUTT will be sent home and can be rescheduled when there are no more ticks present.

  • For MOBILE SERVICES , please be mindful that traffic may cause groomer to arrive late.

  • For GROOMING SPA , each appointment must arrive at the scheduled time. A 15 minute grace period is given, after those 15 minutes your depost will be LOST and your appointment will be CANCELLED.